JackpotRaider Privacy Policy

At JackpotRaider Casino, we are committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit jackpotraider.com, create a jackpot raider login, or use any of our services. By registering an account, completing jackpot raider login register steps, or making a deposit, you agree to the practices described below.

Who We Are

JackpotRaider Casino is owned and operated by Three Cats B.V., a company incorporated under the laws of Curaçao, with its registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Curaçao, company number 164649 (also referenced as 164650). We hold a Curaçao gaming license, Certificate of Operation number OGL/2024/969/1019, issued under the National Ordinance on Offshore Games of Hazard. Our payment processing is carried out by our subsidiary, Pointissimo Digital Ltd, registered in Cyprus under number HE 452086. When you use jackpot raider casino services, both entities may process certain data on our behalf, always in line with this policy.

Information We Collect

We collect information necessary to provide you with a secure jackpot raider online casino experience, verify your identity, process payments and comply with our licensing obligations. The categories of information we gather include:

• Registration details such as your name, date of birth, email address and phone number provided during jackpot raider login register
• Identity verification documents, including proof of address and government-issued identification
• Financial information related to deposits and withdrawals, including card details or cryptocurrency wallet addresses
• Gaming activity, including wagers, game history, jackpot games played and bonus usage such as any jackpot raider bonus code or jackpot raider no deposit bonus you redeem
• Technical data such as your IP address, device type, browser and information collected when you use the jackpot raider app or jackpot raider casino app
• Communication records from Email, LiveChat and Help Center interactions with our support team

How We Use Your Information

We use the information we collect to operate JackpotRaider Casino responsibly and efficiently. Our purposes include:

• Verifying your identity and age before granting access to real-money play
• Processing deposits and withdrawals, including calculating jackpot raider withdrawal time and applying limits based on your loyalty rank
• Preventing fraud, money laundering and unauthorised account access
• Delivering promotions relevant to you, such as a jackpot raider promo code, jackpot raider free spins or sportsbook offers
• Improving our website, our jackpot raider app download experience, and our overall game selection across 6,000+ titles
• Complying with our regulatory obligations under our Curaçao license

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise returning players, remember your preferences, and streamline your jackpotraider login process. Cookies also help us understand how visitors interact with jackpotraider.com so we can improve navigation and performance. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect your ability to log in or use some features of our platform. For more details, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Payment providers, including Pointissimo Digital Ltd, to process your transactions securely
• Identity verification and anti-fraud service providers
• Game and software providers, including Pragmatic Play, Play'n GO, Evolution and other partners, where necessary to deliver gameplay and live dealer sessions
• Regulatory authorities and law enforcement agencies where required by law
• Marketing partners, only where you have consented to receive promotional communications

Any third party we work with is contractually obligated to protect your data and use it solely for the purposes we specify.

International Data Transfers

Because JackpotRaider Casino operates internationally and our payment processing partner is based in Cyprus, your data may be transferred outside your country of residence. We take appropriate contractual and technical measures to ensure that any such transfer maintains an adequate level of protection consistent with this policy.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, accounting and regulatory obligations, including anti-money laundering requirements. Once retention is no longer necessary, we securely delete or anonymise your information.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below. We aim to respond to all verified requests within a reasonable timeframe.

Account Security

We implement industry-standard technical and organisational measures to protect your data, including encryption of sensitive information and secure servers. We also require verification, including a phone call to the number on your account, before processing certain withdrawals. You are responsible for keeping your jackpot raider casino login credentials confidential and for notifying us immediately of any unauthorised account access.

Restricted Jurisdictions

We do not accept registrations, deposits or real-money play from residents of certain countries, including the United States, United Kingdom, Spain, France and its overseas territories, Germany, the Netherlands, and several other jurisdictions listed in our Terms and Conditions. If we detect that you are registering from a restricted location, we reserve the right to suspend your account and decline further processing of your data for gaming purposes.

Children's Privacy

Our services are intended exclusively for individuals aged 18 or older. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete such data and close the associated account.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly. Continued use of jackpotraider.com after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or how to manage your jackpotraider casino login preferences, please reach out to our support team via Email, LiveChat, or our Help Center. Our customer support is available 24/7 in English at support@jackpotraider.com.